Privacy Policy for Therapy On The Move

Last Updated: June 1, 2025

Welcome to Therapy On The Move, accessible at therapy-onthemove.com. This Privacy Policy describes how Therapy On The Move (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit and use our website and services.

We are committed to protecting your privacy and ensuring you have a positive experience on our website. Please read this Privacy Policy carefully to understand our practices regarding your information and how we will treat it.

  1. Information We Collect

We collect various types of information from and about users of our Website, including:

  • Personal Information (Directly Provided by You):

    • Contact Information: Name, email address, phone number, and postal address when you fill out forms, subscribe to newsletters, or contact us.
    • Health Information (if applicable and with your explicit consent): If our services involve the collection of health-related information, we will only collect such information with your explicit, informed consent and in compliance with applicable health privacy laws (e.g., HIPAA in the US, GDPR in the EU, or local equivalents). This might include information shared during consultations, intake forms, or service delivery.
    • Payment Information: If you make payments through our site, we will collect necessary payment details (e.g., credit card information). This information is typically processed by a third-party payment processor, and we do not store sensitive payment details on our servers.
    • Account Information: If you create an account, we collect your username, password, and any other information you provide for your profile.
    • Communications: Records and copies of your correspondence (including email addresses), if you contact us.
  • Usage Information (Automatically Collected):

    • Log Data: Information that your browser sends whenever you visit our website. This may include your Internet Protocol (IP) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
    • Device Information: Information about the device you use to access our services, including hardware model, operating system and version, unique device identifiers, and mobile network information.
    • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
  1. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Provide and Maintain Our Services: To operate, maintain, and improve our website and services, including facilitating appointments, providing therapeutic services, and communicating with you.
  • To Personalize Your Experience: To tailor the content and services we offer to your interests.
  • To Process Transactions: To process your payments and fulfill your service requests.
  • To Communicate with You: To send you administrative notices, updates, security alerts, and support messages, as well as promotional and marketing communications (where you have opted in).
  • For Analytics and Research: To understand how users interact with our website, monitor and analyze trends, usage, and activities in connection with our services, and to improve our offerings.
  • For Security and Fraud Prevention: To detect, prevent, and address technical issues, fraud, or other illegal activities.
  • To Comply with Legal Obligations: To meet our legal and regulatory requirements.
  1. How We Share Your Information

We may share your information in the following situations:

  • With Your Consent: We may disclose your personal information with your explicit consent. For sensitive information, such as health data, this consent will be obtained separately and specifically.
  • With Service Providers: We may employ third-party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples include payment processors, website hosting, email service providers, and analytics providers.
  • For Business Transfers: If Therapy On The Move is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.
  • For Legal Reasons: We may disclose your Personal Information in the good faith belief that such action is necessary to:
    • Comply with a legal obligation (e.g., subpoena or court order).
    • Protect and defend the rights or property of Therapy On The Move.
    • Prevent or investigate possible wrongdoing in connection with the Service.
    • Protect the personal safety of users of the Service or the public.
    • Protect against legal liability.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized information that does not directly identify you with third parties for various purposes, including analytics, research, or marketing.
  1. Data Security

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We implement a variety of security measures, including SSL encryption, firewalls, and secure server environments, to maintain the safety of your personal information.

  1. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

  1. Your Data Protection Rights

Depending on your location and applicable laws, you may have the following data protection rights:

  • The Right to Access: You have the right to request copies of your personal data.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at reid.lcsw@therapy-onthemove.com

  1. Third-Party Websites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

  1. Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

  1. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

  1. Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: reid.lcsw@therapy-onthemove.com
  • By visiting this page on our website: https://therapy-onthemove.com/contact-us/